What Our Clients Say...

“...a helpful company that’s a great resource to you. They make your life easier so you can get back to work!” [read more]

—Mike Alonardo, Acct. Mgr.
Facet EDA

OUR MISSION

Sickle Brook Services, Inc., provides superior Help Desk support to our clients resulting in lower costs, increased productivity, and improved customer satisfaction.

Affiliations:
Member of Lexington Chamber of Commerce
Microsoft Registered Partner

LEADERSHIP

Barbara Dove—President and CEO
Barbara Dove has over 15 years experience in senior management positions in service operations in computer and test equipment industries. She has led improvement initiatives to reduce costs, save time and reduce errors in service operations including helpdesk and field service support.

As President and CEO of Sickle Brook Services, Inc. Barbara promotes a culture of patience, understanding and quick, accurate responses. "We need people to stop fussing with the technology, find its true use and get back to work."

Prior to forming Sickle Brook Services, Inc., she worked in executive and strategic management positions at LTX Corporation, Computervision Service, and Apollo Computer.

Ms. Dove has an MBA and ME from Boston University and a BA in Mathematics from Wilson College.

Affiliations:

Member of Help Desk International
Member of Business Network International
Member of Alternate Service Providers Online
Member of Association of Quality
Member of Mass. Bar Association
Member of New England Women Business Owners
Member of National Association of Women Business Owners, Boston Chapter
Associate of Customer Centricity Inc.