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What Our Clients Say...
“This may be the best money you spend for your business. As an attorney, I depend on my computer to draft documents, communicate by e-mail, do legal research on the Net, keep records on time, billing, bookkeeping and accounting. I would be lost without it.” [read more]
—Andrew Butler, Esq.
Butler & Kreigel LLP
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Help Desk Technical Support—How we work with you
Dove Help Desk gives your employees quick, convenient access to remote troubleshooting. Your people work with our senior-level, Microsoft-certified technicians from the start, eliminating the need for time-consuming call escalation.
Our Help Desk service works by channeling calls to a toll-free phone number. The call is routed through our browser-based software and connects with our first available technician. The technician answers the phone and all e-mail and Internet help requests using your company name resolving all issues directly. Our technician draws upon experience and the Knowledge Base we have created, compiled with problems addressed and solved. We provide this service on weekdays from 8:00 a.m. to 5:00 p.m. in your U.S. time zone, except for seven holidays. For our clients who require longer hours (including 7x24) Dove Help Desk has optional extended plans available.
Call us today! We'll get you back to work. 781-862-8855 |
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